Yolanda Cornwall serves as the Air Canada Women’s Advocate for the Central Region and is available to provide confidential support, guidance, and a safe point of contact for agents experiencing challenges such as harassment, intimate partner violence, discrimination, stress, depression, separation or divorce, or other personal or workplace concerns.
While the title is “Women’s Advocate,” this resource is available to all employees. These issues are not limited by gender, and all Toronto Contact Centre employees are encouraged to access this support if needed.
This program was negotiated into our collective agreement, and the company supports and funds it to ensure employees have access to confidential assistance as part of their workplace rights and protections. Yolanda can provide a listening ear, share information, connect you with appropriate resources, and follow up with care and understanding.
Yolanda can be contacted confidentially via personal email at centraladvocate@unifor2002.org or by phone at 519-280-5134.